Cookies Policy
By using our website you are consenting to the use of the cookies detailed below.
We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to.
We use cookies on our website, which amongst other things, help us to improve your experience of our website and to ensure that it performs as you expect it to. Cookies are text files containing small amounts of information, which are downloaded to your computer or mobile device by websites that you visit. They can improve your experience of using a website, for example, by remembering your preference settings and tracking your use of a website so that it can be improved to meet your needs. They can also help to ensure that adverts you see online are more relevant to you and your interests.
Websites must get consent to send cookies to your computer or mobile device unless the cookies are strictly necessary to provide services to you. By using our website you are consenting to the use of the cookies detailed below. However, if you do not want us to keep sending cookies, you can set your cookies preferences by following the instructions below, although this might affect to some functionalities cookies.
How do I reject and/or delete these cookies?
You can reject cookies using our cookie management tool by clicking on the cog icon at the bottom-left of the screen or by clicking on the button below:
Alternatively, all browsers permit that you reject and/or delete cookies either one at a time or all at once. The procedure for this depends on the browser you use. We have inserted a link to the most common used browsers below. Please remember to reject/delete cookies in all the browsers you use to visit our Website:
The table below explains what cookies we use on our website, why we use them and whether they are necessary or another type of cookie e.g. "marketing" or "analytical" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:
- Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
- Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
Some of the cookies listed below are those set by our own website when you visit. However, we also have cookies on our website that are set by third parties.
Necessary cookies
Necessary cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe). We would not be able to operate our website without using the "necessary" cookies listed below.
|
Name |
Vendor |
Purpose |
Expiration time |
|
CookieControl |
Civic |
This cookie is used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie. |
Persistent (89 days) |
| Fluent Locale | First Party | This cookie is used to remember any selection a user has made about language, using the language selector, so that the site will be shown in their chosen language when returning to the site. | Persistent (90 days) |
| locale_selected | First Party | Required to allow us to forward users on to a previously selected locale (country) when they return to the site root later. | Persistent (90 days) |
Analytics cookies
Analytics cookies collect information about how visitors use a website, for instance, which pages visitors go to most often and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. Any information collected by these cookies is anonymous. We only use such information to improve our website.
|
Name |
Vendor |
Purpose |
Expiration time |
| _ga | Google Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Persistent (730 days) |
| _gat_UA-# | Google Analytics | This cookie name is associated with Google Universal Analytics, according to documentation it is used to throttle the request rate - limiting the collection of data on high traffic sites. | Persistent (1 minute) |
| _gid | Google Analytics | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | Persistent (1 day) |
| _hjAbsoluteSessionInProgress | Hotjar | This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. | Persistent (30 minutes) |
| _hjFirstSeen | Hotjar | This is set to identify a new user's first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions. | Persistent (30 minutes) |
| _hjid | Hotjar | Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | Persistent (365 days) |
| _hjIncludedInPageviewSample | Hotjar | This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. | Persistent (2 minutes) |
| _hjTLDTest | Hotjar | When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. | Session |
Marketing cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to help us improve the relevancy of advertising campaigns you receive.
| Name | Vendor | Purpose | Expiration time |
| svResp | survata.com | Used to detect whether the user has responded to surveys presented on the website. The purpose of the surveys are website optimization. | Persistent (181 Days) |
| APID | advertising.com | Used to record your browsing activity on multiple websites, with the purpose of displaying targeted ads. | Persistent (366 Days) |
| ab | agkn.com | Collects data on user visits to the website, such as what pages have been accessed. The registered data is used to categorise the user’s interest and demographic profiles in terms of resales for targeted marketing. | Persistent (365 days) |
| c | bidswitch.net | Regulates synchronisation of user identification and exchange of user data between various ad services. | Persistent (365 days) |
| tuuid | bidswitch.net | This cookie has a unique user ID (randomly created by IPON/Bidswitch) on the basis of which Bidswitch can remember what banners you have seen and if you have visited the website of an advertiser. Bidswitch uses this information only for that specific advertiser to be able to determine when and how often you will see a certain banner. | Persistent (365 days) |
| tuuid_lu | bidswitch.net | Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times. | Persistent (365 days) |
| bkdc bkpa bku |
bluekai.com | This cookie is set by Bluekai. This cookie stores anonymized data about the users' web usage as well as aggregate anonymous activities to build a profile to provide more targeted and relevant marketing and advertising. | Persistent (180 Days) Persistent (180 Days) Persistent (180 Days) |
| demdex | demdex.net | This domain is owned by Adobe - Audience Manager. The main business activity is: Online profiling for targeted marketing This cookie helps Adobe Audience Manger perform basic functions such as visitor identification, ID synchronization, segmentation, modelling, reporting, etc. | Persistent (180 Days) |
| dpm | dpm.demdex.net | This domain is owned by Adobe Audience Manager. The main business activity is online profiling for targeted marketing. | Persistent (180 Days) |
| _fbp | Facebook pixel | When the Facebook pixel is installed on a website, and the pixel uses first-party cookies, the pixel automatically saves a unique identifier to an _fbp cookie for the website domain if one does not already exist. | Persistent (90 days) |
| fr | Facebook pixel | When the pixel loads, Facebook places a so-called “fr”-cookie on your computer, which helps Facebook to provide you with more personalized advertisements, but also to measure and improve advertisements. | Persistent (90 days) |
| test_cookie | Google Ads | Test for cookie setting permissions in user's browser. | Persistent (15 minutes) |
| _gcl_au | Google Ads | This cookie is set by Google Analytics to take information in advert clicks and store it in a 1st party cookie so that conversions can be attributed outside of the landing page | Persistent (90 days) |
| Subject-Id | Placed | Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. | Persistent (730 Days) |
| audit | rubiconproject.com | Google Advertising via doubleclick.net: – Cookies gather information with the goal of optimising the effectiveness of advertisements. | Persistent (365 days) |
| khaos | rubiconproject.com | Rubicon Project cookie used for tracking advertising campaigns and collect anonymized user behaviour statistics | Persistent (365 days) |
| sambapxid | Samba TV | Used to track the visitor across multiple devices including TV. This is done in order to re-target the visitor through multiple channels. | Persistent (730 Days) |
| TDCPM TDID |
theTradeDesk | The Trade Desk uses non-personal information collected from cookies to target and serve relevant advertising to consumers and to perform attribution analysis or other analytics regarding advertising audiences, as well as to compile, match and link audiences on behalf of its clients. | Persistent (365 days) Persistent (365 days) |
| A3 | Yahoo | Ads targeting cookie for Yahoo | Persistent (365 days) |
| VISITOR_INFO1_LIVE | YouTube | We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old. |
Persistent (179 days) |
| YSC | YouTube | This cookie is set by the YouTube video service on pages with embedded YouTube video | Session |
| zc | zeotap.com | Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences. | Persistent (730 Days) |
| zsc | zeotap.com | Zeotap is a Customer Intelligence Platform (CIP) that helps companies better understand their customers and predict behaviors, to invest in more meaningful experiences. | Persistent (1 Day) |
Social sharing cookies
We use some social sharing plugins, which are third party cookies provided by social media sites, to allow you to share certain pages of our website on social media. If you are logged in to a social media site while browsing our website, the share button will allow you to post a link to the content you are viewing on the social media site. Please review the privacy policies of the relevant social media sites to ensure you are aware of any information they may collect via these cookies.
| Social-sharing buttons | Third party providing the function | Privacy policy of the third party |
| Facebook features | Facebook, Inc | https://www.facebook.com/about/privacy |
| Twitter social sharing features | Twitter, Inc | https://twitter.com/privacy |
| Instagram social sharing features | Instagram, LLC | https://instagram.com/about/legal/privacy/ |
| Pinterest Pin share button | Pinterest Inc | https://policy.pinterest.com/en-gb/privacy-policy |
| WhatsApp share button | WhatsApp Inc | https://www.whatsapp.com/legal/privacy-policy-eea |